Privacy Policy

Last updated: June 30, 2026

Viralota respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

  • Contact details (name, email, phone number)
  • Shipping and billing address
  • Order and transaction details
  • Device information, cookies, and browsing data

How We Use Information

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and notifications
  • Improve website performance and user experience

Cookies

We use cookies to operate the website, analyze traffic, and support marketing activities.

  • Essential cookies
  • Analytics cookies
  • Marketing cookies

You may disable cookies through your browser settings.

Third-Party Services

We may share data with service providers that help operate our business:

  • Shopify (e-commerce platform)
  • Payment processors (e.g., PayPal, Stripe)
  • Logistics and shipping providers
  • Analytics and advertising partners

Data Retention

We retain personal data only as long as necessary to fulfill orders and comply with legal obligations.

Your Rights (CCPA / GDPR)

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications
  • Request data portability

Data Security

We use reasonable security measures to protect your personal information.

Contact Us

Email: service@virelota.com

Phone: +1 386-690-0173

ABOUT US

Virelota is a brand of decorative bag charms operated by Yiwu Baimao Arts & Crafts Co., Ltd.

Based in Yiwu, China, we work with experienced manufacturing partners to develop and supply bag charms for customers around the world.

Every product is selected with attention to materials, craftsmanship, and finishing details before it is prepared for shipment.

We are committed to transparent business practices, reliable customer support, and providing decorative accessories designed for everyday use.

OUR WAREHOUSE

Orders are processed through our warehouse using organized inventory management and secure packaging procedures.

Each order is checked before shipment to help ensure the correct products are packed carefully and prepared for delivery.

Our warehouse team works closely with trusted logistics partners to support efficient order fulfillment.

CUSTOMER SERVICE

Our customer support team is available to assist with product questions, order updates, shipping information, and after-sales service.

We strive to provide clear communication and respond to customer inquiries as promptly as possible.

OUR FACTORY

Our products are manufactured by experienced production partners with established craftsmanship in decorative accessories.

Throughout the production process, materials and finished products are inspected to help maintain consistent quality before packaging.

CONTACT US

Email

service@virelota.com

Phone

+1 386-690-0173

Company

Yiwu Baimao Arts & Crafts Co., Ltd.

OUR COMMITMENT

QUALITY FOCUSED

We carefully review product quality before every order is shipped.

CUSTOMER SUPPORT

Our support team is available to assist before and after your purchase.

RELIABLE SHIPPING

Orders are securely packed and shipped through trusted logistics partners.

CAREFULLY SELECTED

Every bag charm is selected with attention to design, materials, and craftsmanship.

Thank you for choosing Virelota.

We appreciate your trust and look forward to providing thoughtfully designed bag charms along with dependable customer service.