Terms of Service

Last updated: June 30, 2026

By using the Viralota website, you agree to the following Terms of Service.

Use of Website

You agree to use this website only for lawful purposes and not to misuse or disrupt services.

Orders and Acceptance

We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or inventory issues.

Pricing

Prices may change without notice. Final price is shown at checkout.

User Accounts

You are responsible for maintaining account confidentiality and all activities under your account.

User Content

If you submit reviews or content, you grant us permission to use and display such content for business purposes.

Intellectual Property

All website content is owned by Viralota and may not be copied or reused without permission.

Shipping & Returns

Shipping and returns are governed by our Shipping Policy and Return & Refund Policy.

Disclaimers

We do not guarantee that product descriptions, pricing, or website content are error-free.

Limitation of Liability

We are not liable for indirect or incidental damages related to use of our website or products.

Chargebacks & Disputes

In case of payment disputes, we will cooperate with payment providers to resolve issues fairly.

Termination

We may suspend or terminate access if misuse or violation of terms is detected.

Force Majeure

We are not responsible for delays caused by events beyond our control.

Governing Law

These Terms are governed by applicable laws in the United States.

Contact Us

Email: service@virelota.com

Phone: +1 386-690-0173

ABOUT US

Virelota is a brand of decorative bag charms operated by Yiwu Baimao Arts & Crafts Co., Ltd.

Based in Yiwu, China, we work with experienced manufacturing partners to develop and supply bag charms for customers around the world.

Every product is selected with attention to materials, craftsmanship, and finishing details before it is prepared for shipment.

We are committed to transparent business practices, reliable customer support, and providing decorative accessories designed for everyday use.

OUR WAREHOUSE

Orders are processed through our warehouse using organized inventory management and secure packaging procedures.

Each order is checked before shipment to help ensure the correct products are packed carefully and prepared for delivery.

Our warehouse team works closely with trusted logistics partners to support efficient order fulfillment.

CUSTOMER SERVICE

Our customer support team is available to assist with product questions, order updates, shipping information, and after-sales service.

We strive to provide clear communication and respond to customer inquiries as promptly as possible.

OUR FACTORY

Our products are manufactured by experienced production partners with established craftsmanship in decorative accessories.

Throughout the production process, materials and finished products are inspected to help maintain consistent quality before packaging.

CONTACT US

Email

service@virelota.com

Phone

+1 386-690-0173

Company

Yiwu Baimao Arts & Crafts Co., Ltd.

OUR COMMITMENT

QUALITY FOCUSED

We carefully review product quality before every order is shipped.

CUSTOMER SUPPORT

Our support team is available to assist before and after your purchase.

RELIABLE SHIPPING

Orders are securely packed and shipped through trusted logistics partners.

CAREFULLY SELECTED

Every bag charm is selected with attention to design, materials, and craftsmanship.

Thank you for choosing Virelota.

We appreciate your trust and look forward to providing thoughtfully designed bag charms along with dependable customer service.