Shipping Policy

Last updated: June 30, 2026

We aim to provide reliable and transparent shipping services for all customers.

Shipping Area

We currently ship to the contiguous 48 United States only.

We do not ship to the following locations:

  • Alaska & Hawaii
  • U.S. overseas territories (such as Puerto Rico, Guam, U.S. Virgin Islands)
  • APO / FPO / DPO military addresses
  • International destinations (currently not supported)

Shipping Requirements

To ensure successful delivery, all orders must include a valid and verified shipping address.

We are not responsible for delays or failed delivery caused by incorrect or incomplete address information.

Shipping Fee

  • Orders $30.00 and above: Free Standard Shipping
  • Orders below $30.00: Flat shipping fee of $3.99

Order Processing Time

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

During peak seasons or holidays, processing time may be slightly extended.

Delivery Time

Estimated delivery time is 5–10 business days after shipment.

Delivery time may vary depending on carrier operations, weather conditions, or peak shipping periods.

Tracking Information

Once your order has been shipped, a tracking number will be sent to your email.

You can use the tracking link provided to monitor the delivery status at any time.

Carriers

We work with major logistics providers to fulfill orders. The specific carrier may vary depending on your location and shipping conditions.

Delays

Shipping delays may occur due to holidays, carrier delays, weather conditions, or high order volume periods.

International Orders

At this time, we do not accept international orders.

Contact Us

If you have any questions about shipping, please contact us:

Email: service@virelota.com

Phone: +1 386-690-0173

ABOUT US

Virelota is a brand of decorative bag charms operated by Yiwu Baimao Arts & Crafts Co., Ltd.

Based in Yiwu, China, we work with experienced manufacturing partners to develop and supply bag charms for customers around the world.

Every product is selected with attention to materials, craftsmanship, and finishing details before it is prepared for shipment.

We are committed to transparent business practices, reliable customer support, and providing decorative accessories designed for everyday use.

OUR WAREHOUSE

Orders are processed through our warehouse using organized inventory management and secure packaging procedures.

Each order is checked before shipment to help ensure the correct products are packed carefully and prepared for delivery.

Our warehouse team works closely with trusted logistics partners to support efficient order fulfillment.

CUSTOMER SERVICE

Our customer support team is available to assist with product questions, order updates, shipping information, and after-sales service.

We strive to provide clear communication and respond to customer inquiries as promptly as possible.

OUR FACTORY

Our products are manufactured by experienced production partners with established craftsmanship in decorative accessories.

Throughout the production process, materials and finished products are inspected to help maintain consistent quality before packaging.

CONTACT US

Email

service@virelota.com

Phone

+1 386-690-0173

Company

Yiwu Baimao Arts & Crafts Co., Ltd.

OUR COMMITMENT

QUALITY FOCUSED

We carefully review product quality before every order is shipped.

CUSTOMER SUPPORT

Our support team is available to assist before and after your purchase.

RELIABLE SHIPPING

Orders are securely packed and shipped through trusted logistics partners.

CAREFULLY SELECTED

Every bag charm is selected with attention to design, materials, and craftsmanship.

Thank you for choosing Virelota.

We appreciate your trust and look forward to providing thoughtfully designed bag charms along with dependable customer service.