Shipping policy
Last updated: June 30, 2026
We aim to provide reliable and transparent shipping services for all customers.
Shipping Area
We currently ship to the contiguous 48 United States only.
We do not ship to the following locations:
- Alaska & Hawaii
- U.S. overseas territories (such as Puerto Rico, Guam, U.S. Virgin Islands)
- APO / FPO / DPO military addresses
- International destinations (currently not supported)
Shipping Requirements
To ensure successful delivery, all orders must include a valid and verified shipping address.
We are not responsible for delays or failed delivery caused by incorrect or incomplete address information.
Shipping Fee
- Orders $30.00 and above: Free Standard Shipping
- Orders below $30.00: Flat shipping fee of $3.99
Order Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
During peak seasons or holidays, processing time may be slightly extended.
Delivery Time
Estimated delivery time is 5–10 business days after shipment.
Delivery time may vary depending on carrier operations, weather conditions, or peak shipping periods.
Tracking Information
Once your order has been shipped, a tracking number will be sent to your email.
You can use the tracking link provided to monitor the delivery status at any time.
Carriers
We work with major logistics providers to fulfill orders. The specific carrier may vary depending on your location and shipping conditions.
Delays
Shipping delays may occur due to holidays, carrier delays, weather conditions, or high order volume periods.
International Orders
At this time, we do not accept international orders.
Contact Us
If you have any questions about shipping, please contact us:
Email: service@virelota.com
Phone: +1 386-690-0173